Shipping Information and Return policies
These are guidelines only. Accurate shipping prices are shown during checkout. Your orders are shipped from our store within 3 business days.
For orders heavier than 30 lb, please contact us at firstname.lastname@example.org.
We do not currently ship outside the United States.
For Light Items (0.1 to 1.9lb)
$9.95 to US states (APO locations as well).
For Most Items (2.0 to 9.9lb)
$19.95 to US states (APO locations as well).
For Everything Else (10.0 to 30.0lb)
$29.95 to US states (APO locations as well).
Bought a product by accident, or just decided you didn't need it? Games of Berkeley provides a full refund of the price paid for any returned product (within 30 days; see below), with the following exceptions:
- Goods red-tagged, or marked as "clearance" or "as-is"
- Goods used or damaged after purchase
- Goods not returned with their original packaging
- Opened collectible goods
If bought through our website, unopened items may be returned up to 30 days after the date they were shipped. Alternatively you can return the item in-store Monday-Friday only.
All charges will be refunded, excluding shipping and handling. Items that arrive damaged may also be returned. If your shipping box or the product container is damaged upon arrival, please call or email us before opening it and we'll take care of the issue ASAP.
If bought at our physical location, we accept returns (with your receipt) within 30 days of purchase. All charges will be refunded in the currency with which you paid (i.e., cash, credit card, or store credit).
Online orders: In Store Pickup
Are you able to stop by Downtown Berkeley? Pick-up your order in our store and skip all shipping and handling fees! Select the 'In Store Pickup' option in the last stage of your checkout, and we'll email you as soon as your product is ready. Just remember to bring in your purchase confirmation as proof of purchase.